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BBC Health News
Shrewsbury and Telford NHS maternity death review families unaware
21 Nov 2019 13:18
Shrewsbury and Telford Hospital Trust has been told by the NHS to contact affected families.
'Flu nearly killed me last winter'
21 Nov 2019 00:58
Adam Blackman says he "learned the hard way" why it is so important to be vaccinated against flu.
A&E units continue to struggle on waiting times
21 Nov 2019 11:36
In October, Welsh A&Es met the "four-hour wait" target for 75.3% of patients - the target is 95%.
'Half of women will be carers by the age of 46'
21 Nov 2019 01:10
Women can expect to take on caring responsibilities more than a decade earlier than men, says study.
Patient died after 'transplant surgeon error'
21 Nov 2019 00:55
A surgeon spilt stomach contents on organs which were transplanted into three patients.
UK workers 'pull sickies to avoid going to work'
21 Nov 2019 11:36
A BBC survey about morals in the UK finds 40% of adults would call in sick if they needed a day off.
To treat all the staff at the surgery with respect and courtesy at all time.
To treat all doctors, nurses and members of staff equally, regardless of sex, marital status, age, pregnancy, race, ethnicity, disability, sexual orientation, religion or belief.
To tell us if you are unsure about the treatment being offered to you.
To ask for a home visit only when the patient is unable to attend through illness or infirmity (see guidance re home visits)
To ask for an out of hours visit only when necessary.
To keep your appointments and contact the practice in advance if you cannot attend for any reason.
Not to expect a prescription from every consultation with a doctor.
To take responsibility for your own health and to follow advice from doctors and nurses.
To take medication according to the instructions, keep follow-up appointments and attend for screening procedures.
To notify us when you change your name, address or telephone number.
To tell us about any complaints or misunderstandings as soon as possible to allow us to deal with them.
To let us know when we have done well. We welcome your suggestions for improving our service.