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BBC Health News
Coronavirus: Dementia patients 'deteriorating' without family visits
09 Jul 2020 23:11
Relatives fear residents with dementia are deteriorating as coronavirus restrictions limit visitors.
Coronavirus: Data shows cases in England falling
09 Jul 2020 15:20
Two reports charting coronavirus show cases in England falling - with Leicester also seeing a fall.
Coronavirus: Asymptomatic testing for taxi drivers and cleaners in England
09 Jul 2020 12:46
A pilot in England will test people without symptoms working in 'high-contact' jobs.
Coronavirus: Planned ops in May fell by 80% in England
09 Jul 2020 11:07
NHS England figures reveal how the pandemic has changed planned surgery, tests and A&E.
Government says sorry to women 'ignored' by doctors
09 Jul 2020 14:47
The health minister apologises to women, and their children, failed by healthcare professionals.
Care homes face staffing 'black hole' with new immigration bill
09 Jul 2020 00:01
Health and social care leaders warn the prime minister about the impact of the new immigration bill.
To treat all the staff at the surgery with respect and courtesy at all time.
To treat all doctors, nurses and members of staff equally, regardless of sex, marital status, age, pregnancy, race, ethnicity, disability, sexual orientation, religion or belief.
To tell us if you are unsure about the treatment being offered to you.
To ask for a home visit only when the patient is unable to attend through illness or infirmity (see guidance re home visits)
To ask for an out of hours visit only when necessary.
To keep your appointments and contact the practice in advance if you cannot attend for any reason.
Not to expect a prescription from every consultation with a doctor.
To take responsibility for your own health and to follow advice from doctors and nurses.
To take medication according to the instructions, keep follow-up appointments and attend for screening procedures.
To notify us when you change your name, address or telephone number.
To tell us about any complaints or misunderstandings as soon as possible to allow us to deal with them.
To let us know when we have done well. We welcome your suggestions for improving our service.