We make every effort to give the best service possible to everyone who attends our practice. However we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible. Simply contact the Practice Manager and she will set all the necessary wheels in motion. We are continually striving to improve our service. Any helpful suggestions would be much appreciated.
If you would like to join our Patient Reference Group. please add your email address to the form at reception to join our contact list.
Complaints ( London Team )
15 Marylebone Road
0203 3350 4500